Privacy policy

PRIVACY POLICY

1. DATA CONTROLLER
The entity responsible for the personal data collected through the website https://matildanoosa.com/ (the “Website”) is Matilda Noosa.
Accessing and using the Website makes you a User and implies your full acceptance of this Privacy Policy from the moment you first use it.
For any questions about how your personal data is handled, please write to us at: info@matildanoosa.com

2. LEGAL BASIS FOR PROCESSING
Your personal data is processed on the basis of:

  • The need to provide the services you purchase through the Website.
  • Your express consent when you accept this Privacy Policy.
    You may withdraw your consent at any time, without affecting the lawfulness of any prior processing, by writing to info@matildanoosa.com.

3. PURPOSES OF PROCESSING
Your personal data may be used to:

  • Provide the services offered on the Website.
  • Manage orders, shipping, returns and customer service.
  • Send marketing communications, promotions, newsletters and notifications about your purchases (where you have given consent).
  • Contact you by email, SMS/MMS, phone call or any equivalent electronic means.

4. ACCURACY OF DATA
You confirm that the information you provide is true and up to date, and you agree to notify us of any changes.
Matilda Noosa reserves the right to exclude from its services any User who has provided false information, without prejudice to any other legal action that may apply.

5. DATA RETENTION
Your personal data will be kept for as long as you do not request to unsubscribe from our services. After that, it will be blocked and retained only for the periods required by law.

6. YOUR RIGHTS
You may exercise the following rights:

  • Access to your personal data.
  • Correction of inaccurate data.
  • Deletion of your data (right to be forgotten).
  • Restriction of processing.
  • Objection to processing.
  • Data portability.
  • Not to be subject to automated decisions.
    To exercise any of these rights, please send a request to info@matildanoosa.com, stating the right you wish to exercise and attaching a copy of your photo ID.
    You may also lodge a complaint with the relevant data protection authority if you believe your rights have been breached.

7. DATA SECURITY
At Matilda Noosa we apply appropriate technical and organisational measures to protect the security, integrity and confidentiality of your data. However, please be aware that internet security is never absolute, so we cannot guarantee that the network is completely invulnerable.
You are responsible for keeping your login details confidential. Any unauthorised use must be reported to us immediately.

8. CHANGES TO THIS PRIVACY POLICY
Matilda Noosa reserves the right to modify this Policy at any time. Any changes will be duly notified and updated on the Website.
We recommend that you review this policy regularly to stay informed about how we protect your information.

9. THIRD-PARTY LINKS
This Website may contain links to third-party websites. Matilda Noosa is not responsible for how those sites handle personal data. We recommend that you read their privacy policies carefully before providing any personal information.

10. SMS MARKETING AND NOTIFICATIONS
We may use your data to send you:

  • Order confirmations.
  • Payment reminders.
  • Special promotions.
  • Requests for ratings or reviews.
    We also use cookies to track items in your shopping cart, even if you have left the checkout process. This information may be used to send you SMS reminders.

11. ACCEPTANCE OF THIS PRIVACY POLICY
You confirm that you have been informed of the terms relating to the protection of your personal data, and you accept and consent to its processing by Matilda Noosa in the manner and for the purposes set out above.